November 30 2023

On 28 November, Karen Morrison, Commercial Services Coordinator at Abellio London Bus, was announced as the Silver Winner in the highly regarded ‘Unsung Hero’ category at the UK Bus Awards, which took place in a glittering ceremony at the Troxy in London.

Abellio is proud and delighted that Karen’s commitment, diligence, and team spirit have been recognised at the highest level. Karen was nominated for the award by her manager, Jason Dyett, who felt she had consistently delivered excellence and provided positive solutions yet always found time to support and inspire team members to reach their full potential.

Karen joined Abellio in 2004, initially working with the HR team; she then moved to the Commercial Department in 2016 as a supervisor for rail replacement. In 2017, she was promoted to  Commercial Services Coordinator and now manages a team of supervisors, drivers and customer assistants across Abellio’s busy rail replacement services.

Karen attended the ceremony in person to receive her award and was supported by the Abellio team.


Jason Dyett, Commercial Services Manager at Abellio London Bus, said:

“In every step, Karen has shown excellence with dedication. Her journey is not just about accomplishments; it’s the hard work, resilience and commitment to making a difference. To award her is not just recognition; it’s acknowledging the brilliance she consistently brings to every endeavour.”


Alastair Willis, Head of Commercial at Abellio London Bus, said:

“Huge congratulations to Karen on her achievement at the UK Bus Awards. We are delighted that her dedication and team spirit have been recognised, and we’re proud to have her on our team.”


Find out more about the annual UK Bus Awards


Karen Morrison with the Abellio team at the UK Bus Awards
Karen, alongside the Abellio team, at the UK Bus Awards