October 23 2023

Abellio London Bus is delighted that Karen Morrison has been announced as a finalist in the prestigious Unsung Hero category at the UK Bus Awards. Karen has been recognised for her unwavering commitment to excellence and consistently going above and beyond for her team.

Karen joined Abellio in 2004, initially working with the HR team; she then moved to the Commercial Department in 2016 as a supervisor for rail replacement. In 2017, she was promoted to Commercial Services Coordinator. She now manages a team of supervisors, drivers and customer assistants across Abellio’s busy rail replacement services following a recent promotion to Commercial Services Support Manager.

Karen consistently delivers excellence and has received several commendations from stakeholders and customers. She provides positive solutions, often at pace, yet always finds time to support and inspire team members to reach their full potential. Her outstanding attitude and mindset ensure that she always seeks opportunities to learn and grow, bringing valuable insight and opportunities for her teams.


Jason Dyett, Commercial Services Manager at Abellio London, said:

“In every step, Karen has shown excellence with dedication. Her journey is not just about accomplishments; it’s the hard work, resilience and commitment to making a difference. To award her is not just recognition; it’s acknowledging the brilliance she consistently brings to every endeavour.”


Alastair Willis, Head of Commercial at Abellio London, said:

"We are absolutely thrilled that the dedication Karen shows to her team and the positive impact she has had on the business is being recognised by the UK Bus Awards."


The UK Bus Awards take place on 28 November; being announced as a finalist for the Unsung Hero Award is a huge achievement. We will keep our fingers crossed for Karen on the night.